Terms of service

Vitalyx Terms of Service

Last updated: September 2026

Welcome to Vitalyx. By accessing or using our website and placing an order, you agree to the following Terms of Service.

1. About Vitalyx

Vitalyx is an online store offering carefully selected dietary supplements and wellness products from established brands. Vitalyx does not manufacture the products sold on this website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, ingredients, images, prices, and other information on our website are accurate and up to date. However, packaging, ingredients, formulations, and product information may change according to the manufacturer.

Customers are responsible for reviewing product information, ingredients, serving instructions, and any relevant warnings before purchasing or using a product.

3. Orders

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of incorrect product information, pricing errors, product availability issues, or suspected fraudulent activity.

4. Prices and Payment

All prices displayed on the website are shown in the currency indicated at checkout.

Payment must be completed through the payment methods available on our website. An order is considered confirmed once payment or order confirmation requirements have been completed.

5. Shipping and Delivery

Vitalyx currently delivers within Lebanon.

Standard delivery is $4.50, with an estimated delivery time of 2–5 business days. Delivery times are estimates and may vary depending on location, order volume, weather, or circumstances outside our control.

Customers are responsible for providing accurate delivery information.

6. Returns, Refunds, and Exchanges

Due to the nature of dietary supplements and wellness products, Vitalyx does not accept returns or exchanges after an order has been delivered, except where a product arrives damaged, defective, or incorrect.

Please refer to our Return and Refund Policy for further information.

7. Cancellations

Orders may be cancelled before they are processed for shipment. Once an order has entered fulfillment or shipping, cancellation may no longer be possible.

8. Health Disclaimer

The products sold on Vitalyx are dietary supplements and wellness products. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should read product labels and follow the manufacturer's recommended use. If you are pregnant, nursing, taking medication, have a medical condition, or have concerns about using a supplement, consult a qualified healthcare professional before use.

Vitalyx is not responsible for any adverse effects resulting from the misuse or inappropriate use of products.

9. Website Use

You agree to use the Vitalyx website lawfully and not to misuse, interfere with, or attempt to gain unauthorized access to any part of the website or its systems.

10. Intellectual Property

All website content, including text, graphics, logos, images, and other materials created for Vitalyx, is owned by or licensed to Vitalyx and may not be copied, reproduced, or used without permission.

Product names, trademarks, and brand materials belong to their respective owners.

11. Changes to These Terms

Vitalyx may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

12. Contact

If you have questions regarding these Terms of Service, please contact us:

Email: Support@vitalyxlb.com
Location: Broumana, Lebanon